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Black Forest

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 97 Google reviews · How we rank ›

5.0(97) 90 composite score See reviews on Google ✓ Google-verified
Leak Detection & Pipe RepairWater Heater Installation & RepairEmergency PlumbingGas FittingBathroom & Kitchen Plumbing RemodelPlumberDrain & Sewer Cleaning

Google-verified97 Google reviews

Black Forest
Services
Leak Detection & Pipe Repair, Water Heater Installation & Repair, Emergency Plumbing
Reviews
97

What recent reviews say

Same-day calls are fielded within hours, technicians diagnose problems fast, and staff leave work areas spotless. Named techs (Todd, Kevin, Matthew, JP, Bryan, Robert) earn consistent praise for knowing their trades and explaining solutions clearly. One reviewer flagged pricing concerns; most others emphasize value despite cost not being the focus.

Praised for
  • quick response times, same-day service
  • knowledgeable, professional technicians
  • honest about options and pricing
  • clean work and tidiness
  • friendly staff demeanor
Watch-outs
  • overpriced relative to competitors
punctualquick-responseskilled-staffresponsiveclean-workhonest-assessmentreliable
Best for: homeowners with burst pipes, clogged drains, or furnace emergencies who value speed and clear communication.
Think twice if: budget-conscious customers who want to compare quotes first; one reviewer noted higher pricing than competitors.

Strengths

  • dispatches within 20-120 minutes on emergency calls
  • technicians carry common parts for on-site repairs
  • staff trained to explain work and educate on maintenance
  • leaves job sites clean and organized

Worth knowing

  • Todd: clogged sink repair, leak diagnosis, furnace and fireplace work
  • Matthew: same-day sump pump drain leak repair within 20-minute dispatch, leak detection and repair
  • Kevin: breaker panel replacement, junction box rewiring, dimmer and light installation
  • JP: furnace repair and fireplace work, same-day response
  • Bryan: strategic cost-saving recommendations on leak repairs
  • Robert: apprentice-led work praised
  • Staff carry repair parts in trucks for immediate fixes
  • Techs provide maintenance advice to prevent future issues

What reviews say by service

Emergency Plumbing
same-day dispatch within 20-120 minutes; fast diagnosis and repair praised
Leak Detection & Pipe Repair
leak location identified and fixed quickly; maintenance tips provided
Drain & Sewer Cleaning
clogged sink cleared same day with prevention advice
Water Heater Installation & Repair
no review text clearly speaks to this service
Bathroom & Kitchen Plumbing Remodel
leak repairs completed efficiently; staff reorganized sketchy plumbing work unprompted
Gas Fitting
no review text clearly speaks to this service

How it compares

  • Rated 5 against a 4.85 average across the 168 leak detection & pipe repair businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

How we scored this

How We Score
Star rating 98
Review volume 86
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
96
4
0
3
0
2
0
1
1

Common questions

How fast will a technician arrive for an emergency?
Dispatch typically occurs within 20-120 minutes, with technicians arriving within quoted timeframes. One sump pump emergency was handled within 20 minutes of dispatch.
Do technicians bring parts to fix problems on the first visit?
Yes. Technicians carry common repair parts in their trucks, allowing many jobs (like sump pump drain leaks) to be completed on site without a follow-up appointment.
What areas do you cover?
The business states service areas include Toronto, Richmond Hill, Vaughan, Markham, Newmarket, Barrie, East Gwillimbury, and Brechin.

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Last updated 2026-08-13