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CJ Drain & Plumbing

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 135 Google reviews · How we rank ›

4.9(135) 78 low data composite score See reviews on Google ✓ Google-verified
Emergency PlumbingPlumberDrain & Sewer Cleaning

Google-verified135 Google reviews13 years experience as plumbers in Etobicoke

CJ Drain & Plumbing
Services
Emergency Plumbing, Plumber, Drain & Sewer Cleaning
Reviews
135

What recent reviews say

Most jobs go smoothly: staff like Ricardo, Jimmy, and Omar earn consistent praise for speed, courtesy, and fair rates. One complex kitchen remodel went wrong when the team consulted remotely, missed the customer's needs, and pushed back on a free follow-up visit. The business later waived the service fee, but the damage to trust was done.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • fast response and scheduling
  • staff professionalism and friendliness
  • clear communication over phone/text
  • fair pricing
  • high-quality work
Watch-outs
  • misunderstanding on remote consultations
  • defensive response to post-installation issues
  • initial reluctance to revisit without charge
  • lack of in-person assessment
punctualfair-pricingskilled-staffresponsivequick-responseclean-work
Best for: Homeowners needing fast emergency repairs or routine drain work with clear communication.
Think twice if: Remote consultations can miss job details; get in-person assessment for complex remodels or unfamiliar work.

Strengths

  • Named technicians praised repeatedly (Ricardo, Jimmy, Omar, Guss)
  • Same-day or next-day service common
  • Text and WhatsApp communication
  • Quote within minutes of phone consultation

Worth knowing

  • Ricardo, Jimmy, Omar, Guss, Hien, and Julio named as technicians across reviews
  • Same-day service and 20-minute jobs reported
  • Phone and WhatsApp communication standard
  • One complex kitchen sink remodel mishandled due to remote consultation; business later waived $180 service charge after customer escalation

What reviews say by service

Leak Detection & Pipe Repair
Leak diagnosis praised for speed and accuracy; one post-install leak blamed on remote consultation and loose connector.
Bathroom & Kitchen Plumbing Remodel
Quick faucet and toilet repairs well-reviewed; kitchen sink remodel with piping went wrong due to miscommunication and remote work.
Plumber
Strong reputation for routine plumbing, clogged drains, and pipe replacement when technician visits in person.
Drain & Sewer Cleaning
Clogged drains fixed quickly; one review mentions Guss's persistence in finding the root cause.

How it compares

  • Rated 4.9 against a 4.85 average across the 166 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 75% of the businesses in this directory.

How we scored this

How We Score
Star rating 93
Review volume 93
Review recency 37
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
129
4
3
3
0
2
2
1
1

Common questions

How fast can I get a plumber out?
Many reviews report same-day or next-day service. Quotes come within minutes of a phone call.
Can I discuss the job by phone or text?
Yes. Staff take photos, provide quotes, and schedule via phone, text, and WhatsApp. The business warns that remote consultations can miss details on complex jobs.
Which technicians are named in reviews?
Ricardo, Jimmy, Omar, Guss, Hien, and Julio appear across recent work.
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Last updated 2026-08-13