Google-verified67 Google reviewsover 20 years
Across over 20 years, Drain Express has built a track record of fast, reliable service. Customers consistently praise the team for same-day problem-solving, clear communication, and fair pricing with no hidden costs.
Named technicians Mike and Walter handle everything from routine drain clearing to basement replacements and sewage issues. Work areas are left spotless, and the business backs up its promises with strong follow-through.
ASN shows consistently fast emergency response, with technicians arriving within 20 minutes and often completing work same-day. Staff explain problems clearly, carry extensive parts inventory to avoid callbacks, and leave work areas spotless. Reviewers name Aamir as exemplary, and appreciate the professionalism across all interactions.
Same-day arrivals and knowledgeable staff define the typical experience. Michael D., Raul, Gareth, Peter, and Alehandro are repeatedly named for drain work, leak repair, and toilet service; most jobs close within an hour of arrival, and technicians leave spaces clean. One review flagged high hourly costs and incomplete problem resolution, but this stands apart from the overwhelming consensus.
Over a decade of repeat customers trust Waterworks for predictable, on-time service. Technicians like Michael, Ethan, and Alija show up ready, diagnose quickly, offer options, and finish the job the same day, all while staying pleasant and answering questions without rushing out. Staff handle bathroom sinks, kitchen drains, toilet issues, water heater repair, and waste line inspections with equal care. Many reviewers keep their number in a drawer; the 10-year loyalty and consistent five-star ratings speak to a shop that treats every call like it matters, whether it's a quick faucet swap or a full renovation.
Last updated 2026-08-13