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Draintain plumbing & heating Inc.

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 24 Google reviews · How we rank ›

5.0(24) 85 composite score See reviews on Google ✓ Google-verified
Backflow Prevention & TestingLeak Detection & Pipe RepairDrain & Sewer CleaningEmergency PlumbingPlumber

Google-verified24 Google reviewssince 2015

Draintain plumbing & heating Inc.
Services
Backflow Prevention & Testing, Leak Detection & Pipe Repair, Drain & Sewer Cleaning
Reviews
24

What recent reviews say

Benjamin and his team solve problems without theatrics or unnecessary sales. Reviewers consistently praise his honesty, speed, and willingness to troubleshoot complex issues or absorb costs for customers.

Draintain handles drains, leak repair, backflow work, and emergency calls across residential and commercial properties. Benjamin is named repeatedly for diagnosing faults others missed, showing up on time, and explaining work clearly. No pressure, no surprise charges, multiple referrals from satisfied customers.

Praised for
  • honest pricing and no upselling
  • responsive and punctual
  • skilled diagnostics and problem-solving
  • personable and professional staff
punctualfair-pricingskilled-staffresponsivehonest-assessmentclean-worklicensed-insuredreliablewent-above-and-beyond
Best for: Homeowners and business owners seeking honest diagnosis without sales pressure or hidden fees

Strengths

  • Diagnoses complex faults others have missed
  • No upselling or pressure tactics
  • Absorbs material costs for customers when appropriate
  • Responds quickly and shows up on time

Worth knowing

  • Benjamin (Benji) is the named technician across all recent reviews
  • Master plumber and certified cross connection specialist per website
  • Brought industrial-grade drain cleaners to a job and absorbed the $70 cost
  • Diagnosed and fixed a low-pressure kitchen faucet issue via text, then waived the service charge
  • Solved a stubborn drain clog with persistence using upgraded equipment, avoiding drywall replacement for a customer

What reviews say by service

Drain & Sewer Cleaning
Reviewers praise effective drain snaking and clog removal, including challenging cases others could not solve
Leak Detection & Pipe Repair
Kitchen faucet leaks quickly diagnosed and fixed; shut-off valve repairs completed efficiently
Backflow Prevention & Testing
Multiple mentions of backflow testing and installation with professional handling
Emergency Plumbing
Responsive to urgent calls; one reviewer noted Benjamin picked up while already on the road and arrived within an hour
Bathroom & Kitchen Plumbing Remodel
Toilet, faucet, and bathroom fixture repairs completed with quality work and clear explanation

How it compares

  • Rated 5 against a 4.85 average across the 166 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How we scored this

How We Score
Star rating 94
Review volume 61
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
24
4
0
3
0
2
0
1
0

Common questions

Is Draintain available for emergencies?
Yes, their website lists 24-hour emergency service. One reviewer reported Benjamin arrived within an hour after being called while already out on another job.
Does Benjamin upcharge for unexpected materials?
No. He brought industrial-grade cleaners to one job and absorbed the cost without charging extra. He also waived labour when he diagnosed a faucet issue by text and quickly resolved it on-site.
Can Draintain handle both houses and condos?
Yes. One long-time customer notes Benjamin has worked on both condo and house plumbing across multiple residence types and problem categories.
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Last updated 2026-08-13