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DrainWorks Plumbing

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 289 Google reviews · How we rank ›

4.8(289) 91 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingLeak Detection & Pipe RepairPlumberDrain & Sewer Cleaning

Google-verified289 Google reviews30+ years

DrainWorks Plumbing
Services
Emergency Plumbing, Leak Detection & Pipe Repair, Plumber
Reviews
289

What recent reviews say

DrainWorks tackles everything from kitchen sink clogs to major basement drain replacements with staff who show up on time, explain the work clearly, and stick to their quotes. Named technicians like Andrew, Armando, Chris, and Josh feature prominently across jobs ranging from same-day emergency calls to complex projects in century-old homes, with reviewers consistently noting the crew leaves sites clean and handles old houses without surprise costs.

The 4.8 rating across 289 reviews reflects this consistency. Long-term customers cite 17-year relationships; newer ones praise quick booking and honest assessments. Discounts and free work appear occasionally (one customer got a faucet installed free after pipe repair). Service areas span Etobicoke and wider regions including Toronto, and the business claims 30+ years operating, full licensing, and commission-free plumbers on staff.

Praised for
  • professional and knowledgeable staff
  • reliable and responsive service
  • fair pricing
  • goes above and beyond
  • clear communication and explanation
punctualfair-pricingskilled-staffresponsiveupfront-quotesclean-workhonest-assessmentreliable
Best for: homeowners in older houses needing major drain or pipe work with clear communication and upfront pricing

Strengths

  • named, consistent technicians with long customer histories
  • same-day emergency response
  • transparent quotes with no surprise fees
  • handles complex old-house work

Worth knowing

  • Named technicians include Andrew, Armando, Chris, Josh, Lou, and JP
  • Completed complex jobs: removing 100-year-old cast iron laundry tub, digging 5 feet through concrete basement floor, replacing all main basement drains to city sewer
  • At least one long-term customer reports 17-year relationship
  • Occasional extras: free faucet installation, grass preservation during excavation, discounts on work
  • Kitchen sink clogs cleared using 35-foot snake work within 24 hours of initial call

What reviews say by service

Emergency Plumbing
Same-day and next-morning response praised; called Monday 9am, crew arrived 11am for kitchen clog
Drain & Sewer Cleaning
Major basement drain replacement to city sewer and kitchen sink clog clearing both completed professionally and cleanly
Leak Detection & Pipe Repair
Basement leaks in old homes handled without surprise fees; thorough pipe inspections noted as detailed-oriented
Plumber
General repairs (faucets, toilets, sinks, showers) and piping work praised for professionalism and fair value

How it compares

  • Rated 4.8 against a 4.85 average across the 166 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

How We Score
Star rating 87
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
264
4
9
3
1
2
2
1
13

Common questions

Do DrainWorks technicians handle emergency calls?
Yes. One customer called Monday morning at 9am for a kitchen sink clog and crew arrived by 11am. Another customer reports same-day arrival after calling.
What areas does DrainWorks serve?
According to their website, Brampton, Burlington, East York, Etobicoke, Markham, Milton, Mississauga, and North York. Reviews mention Toronto and Scarborough service as well.
Are quotes binding, or are there hidden fees?
Reviewers consistently report final bills match upfront quotes exactly. One customer notes fees were "laid out and came out exactly as explained at the beginning."
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Last updated 2026-08-13