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Mr. Rooter Plumbing of North York ON

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 2,387 Google reviews · How we rank ›

4.8(2387) 87 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingLeak Detection & Pipe RepairPlumberWater Heater Installation & RepairDrain & Sewer Cleaning

Google-verified2,387 Google reviewssince 1995

Mr. Rooter Plumbing of North York ON
Services
Emergency Plumbing, Leak Detection & Pipe Repair, Plumber
Reviews
2387

What recent reviews say

Most calls are answered quickly with experienced techs arriving within an hour to fix the problem the same day. Named staff like Ali A., Ziggy, Christian, Brian, and Patrick earn repeat mentions for professionalism and politeness. The main friction point is cost: several reviewers praised the work but flagged high prices for drain cleaning and pipe replacement.

Complex jobs get handled well. One basement toilet backup with three blockages and a broken century-old waste pipe took 48 hours and multiple crew members (Victoria, Andrei, Omid) working in tandem. Staff explain what they are doing, clean up thoroughly, and often fix problems left by other plumbers. The one complaint about phone service stands out as a rare negative.

Praised for
  • quick response times
  • skilled technicians by name
  • professional and courteous staff
  • thorough diagnosis and follow-up
  • clean and tidy work
Watch-outs
  • poor phone customer service
  • high pricing
  • sparse detail
punctualskilled-staffresponsiveclean-workhonest-assessment
Best for: homeowners and landlords needing reliable same-day or next-day plumbing across multiple service types
Think twice if: budget-conscious customers should get a clear quote first; phone booking experience may vary

Strengths

  • arrive within an hour on most calls
  • named technicians with strong track records
  • transparent about what work is needed
  • handle complex multi-day jobs smoothly

Worth knowing

  • Technicians Ali A., Ziggy, Christian, Brian, Patrick, Owen, Jason G., and others named by reviewers as skilled and polite
  • Handle complex jobs (century-old pipe breaks, multiple blockages) with crew coordination
  • Clean and tidy up after work; explain each step to homeowners
  • Technicians sometimes fix problems created by other plumbers
  • Operating since 1995; licensed and insured per their website

What reviews say by service

Emergency Plumbing
Consistently arrive within an hour and resolve issues same-day even on nights/weekends.
Leak Detection & Pipe Repair
Techs find and fix leaks promptly; often catch problems other plumbers missed.
Drain & Sewer Cleaning
Handle routine clogs and major breaks (century-old pipe replacement) with skill; reviewers note high cost for this service.
Water Heater Installation & Repair
Limited direct evidence; no detailed water heater reviews in the sample.
Plumber
Strong all-around reputation for professionalism, speed, and explaining work to homeowners.

How it compares

  • Rated 4.8 against a 4.85 average across the 166 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

How We Score
Star rating 87
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
2143
4
123
3
20
2
12
1
89

Common questions

How quickly can they respond to an emergency call?
Most reviewers report arrival within an hour, with same-day problem resolution.
Will they explain what work needs to be done?
Yes. Several reviewers note that technicians explain each step and why work is needed.
Do they clean up after finishing?
Yes. Reviewers mention thorough cleanup and tidying, even for major jobs requiring basement digging.
Request a quote

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Last updated 2026-08-13