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Plumb Inc

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 29 Google reviews · How we rank ›

4.7(29) 71 composite score See reviews on Google ✓ Google-verified
Leak Detection & Pipe RepairDrain & Sewer CleaningEmergency PlumbingPlumber

Google-verified29 Google reviewsover 40 years

Plumb Inc
Services
Leak Detection & Pipe Repair, Drain & Sewer Cleaning, Emergency Plumbing
Reviews
29

What recent reviews say

Most reviewers praise Mike, John, and the office staff (Demetra, Adrian) for speed, knowledge, and honest pricing on sump pumps, drain work, and renovation jobs. However, two recent reviews flag serious gaps: one customer paid $250 for a failed leak investigation, was upsold $30,000 in waterproofing instead of finding a simple water-shutoff leak, and was ignored when requesting follow-up. Another paid for a pipe replacement job that never started, with no return calls. These contradictions suggest inconsistent execution or variable attention to challenging diagnostic work.

Praised for
  • responsive and prompt
  • knowledgeable staff
  • professional workmanship
  • fair pricing
  • strong follow-up on repeat issues
Watch-outs
  • missed diagnoses on leak detection
  • poor communication on callbacks
  • upselling waterproofing services
  • no-show or delayed job start
responsiveskilled-stafffair-pricingreliablepoor-communicationhonest-assessment
Best for: Homeowners and contractors needing sump pump work, drain cleaning, or renovation plumbing with same-day or quick scheduling.
Think twice if: Leak detection work is inconsistent; seek a second opinion if charged for diagnosis without clear findings, or request upfront scope before paying.

Strengths

  • Same-day service availability
  • Named experienced plumbers (Mike, John)
  • Office staff follow-up
  • Experience with complex existing conditions
  • Serve multi-residential and commercial clients

Worth knowing

  • Mike and John (owner-operator team)
  • Demetra (office administrator, handles communication and parts sourcing)
  • Adrian (technician on sump pump installations)
  • Sensing system installation for water detection offered
  • Same-day sump pump installation cited
  • Excavating crew for drain work

What reviews say by service

Emergency Plumbing
Praised for rapid response and urgency on ceiling pipe floods and serious issues.
Leak Detection & Pipe Repair
Mixed: some praise for identifying dishwasher leaks, but recent failures to diagnose main water-shutoff leak and poor follow-up on quotes.
Drain & Sewer Cleaning
Positive: efficient excavation work, professional crew, high cleanliness standards during repair.
Bathroom & Kitchen Plumbing Remodel
Strong praise for bathroom remodels and renovation design; knowledge of product options and timeline respect.

How it compares

  • Rated 4.7 against a 4.85 average across the 168 leak detection & pipe repair businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

How we scored this

How We Score
Star rating 84
Review volume 64
Review recency 100
Review sentiment 50
Profile completeness 75
Verification 30

Rating breakdown

5
26
4
1
3
0
2
1
1
1

Common questions

Can Plumb Inc fit me in the same day?
Yes, at least one recent customer had a sump pump installation completed same-day, though availability likely varies by season and current workload.
Do they handle commercial or multi-residential work?
Yes, their website lists commercial plumbing, multi-residential, and industrial services, and reviews mention office and tenant work over a decade.
What's included in a leak investigation?
Reviews mention one customer paid $250 for a one-hour investigation that did not find the leak; scope and pricing should be confirmed upfront.
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Last updated 2026-08-13