Google-verified131 Google reviews
Ray and his team treat plumbing like a craft, not a cash grab. Reviewers consistently report arriving within an hour (often much faster), fixing leaks and clogs on the first call, and quoting prices that don't shock you. His willingness to work late on holidays and come out during weather emergencies sets him apart; follow-up visits at no extra charge suggest he stands behind the work.
Staff members Ray, Harry, Ahmad, and Raymond are named across jobs ranging from kitchen sink leaks to clogged toilets and emergency sewage pump replacements. A few reviewers praised quality finishing (clean work, tidy departure), and one noted that a replacement pump swap later cost nothing extra. The common thread: fast, professional, straightforward, trustworthy.
All 11 reviews are five-star. Moe and Milad (likely the same person) stand out for arriving fast, pricing well below competitors, and solving problems others said were unsolvable. Customers praise their honesty, willingness to take emergency calls even on weekends, and maintenance advice that saves money long term.
Every recent review rates Top One five stars, with customers reporting same-day or near-same-day availability and technicians (especially Mark and George) who diagnose problems clearly and fix them without delays. Pricing feels reasonable to those who mention it; staff share practical prevention tips and handle both residential kitchen and bathroom work and commercial drain jobs with equal professionalism.
Review evidence is limited. NorthStar Plumbing is a Google-verified business that operates 7 days a week. Their website lists 24/7 emergency service, pipe repair, water heater work, and drain cleaning across Ontario. They claim 15+ years in business and hold licensed & insured status.
Last updated 2026-08-13