Google-verified575 Google reviewsover a decade
Jerome and Michael De Torres deliver solid drain work: quick arrivals, clear explanations, and reliable fixes on routine clogs. Yet multiple reviewers report failed diagnoses, inflated repair quotes ($14,000 for a line that cleared in seconds), refusals to honor guarantees, and managers who never call back. Staff quality seems inconsistent, and high-pressure upselling on foundation and sewer replacement work has left some feeling manipulated.
Every review praises Metro Plumbing for rapid scheduling, quick problem diagnosis, and clean execution. Vadym appears consistently across jobs-from single leaks to full bathroom installs-earning trust for fixing issues others left unsolved and explaining work clearly before charging.
Igor and his team handle everything from routine drain clogs to major sewage replacements and waterproofing with speed and transparency. They explain options without pressure, show up on time, leave spaces clean, and charge fairly. Customers repeatedly book them again for multiple projects over years. Staff including Vitaly (site manager) and Jose are described as skilled, warm, and respectful of homes and neighbourhoods. The business operates across Toronto and the GTA.
Alex and his team deliver speed and clarity. Customers repeatedly see same-day service, camera inspections that identify hidden issues, and honest pricing quoted upfront. Follow-up calls after work are standard, and the crew explains every step as they go, which reviewers consistently note.
Last updated 2026-08-13