Google-verified74 Google reviews
Many reviewers report long delays getting responses and completing work, with several citing billing surprises and jobs left unfinished or redone at significant cost. When projects do complete, quality varies widely; some praise individual technicians, but the overall experience is undermined by coordination problems between the company and its contractors.
Based on limited recent reviews, so treat this as low-confidence.
Vitaliy and his team deliver emergency repairs and large replacements with speed and upfront honesty. Customers consistently report same-day response, fair quotes, meticulous cleanup, and follow-up help with rebates. Work ranges from drain clearing and leak repair to full water main and sewage pipe replacement, completed on schedule with no surprises.
Reviewers consistently encounter technicians who show up on time, complete faucet repairs and installations cleanly, and test every fixture before leaving. Water heater replacements, pipe leaks, and shower repairs are handled with transparency: staff explain the problem, complete the job without rushing, and verify the fix works properly. Named technicians Mike and David appear frequently, inspecting under sinks, checking for leaks, and cleaning the workspace afterward. The service covers faucet work, leak location, water heater installation, and shower repairs across the Greater Toronto Area.
Response times and workmanship stand out. Reviewers describe 2-hour emergency arrivals, next-day service, and jobs finished within hours. Staff including George, Ryan, David, Chris, Emil, and Abi come by name, and callers praise their speed and courtesy. Jobs range from washroom leaks and burst pipes to kitchen drains and toilet installation. A repeat customer noted the team corrected a previous plumber's mistakes. Work areas are consistently left clean, quotes match the final bill, and service is offered seven days.
Last updated 2026-08-13