Canadian Water Savings Inc
Most reviewers report quick, professional work by named technicians like Easton, Chris, and Moe, who explain the SMART VALVE system and water savings clearly. One detailed complaint alleges months of delays (November install pushed to February), no follow-up adjustments, billing errors, and silence after payment, leaving residents frustrated over promised savings that never materialized. The gap between strong individual job performance and organizational issues is sharp. Staff turnover or accountability problems may be at play; praise consistently names specific technicians, while complaints target the broader company structure and aftercare. Prospective customers should clarify follow-up terms and timeline guarantees in writing before signing.
