Google-verified17 Google reviews
Most jobs are handled quickly with friendly, knowledgeable staff who honor warranties. Recent cases show inflated estimates for repairs that competitors or suppliers resolved cheaply, lack of transparent pricing breakdowns, and tension when customers questioned bills.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Recent friction (Feb-Mar 2025) over sewage ejector replacement estimate lack of transparency; customer dispute included alleged legal threat. Prior 2-3+ year reviews predominantly positive with no pricing complaints. Shift suggests growing estimate disputes rather than workmanship decline.
Review evidence is limited; no individual reviews are available to assess service quality or customer experience. The business lists design and project services on its website and operates in Old Toronto.
Strong five-star reviews highlight fast turnaround, expert troubleshooting, and genuine honesty. Aman and Charlene earn consistent praise for friendly, professional work and arriving within hours. However, a cluster of one-star reviews (mostly recent) report dual charges ($67 inspection plus $300+ repair for tightening a faucet), non-refunded deposits, and pricing double that of competitors. Newer complaints suggest the pricing model and billing practices have created serious customer friction.
All 19 reviews are five-star, reflecting consistent satisfaction with booking, arrival times, and quality work. Reviewers highlight fair pricing, honest assessment of problems, and technicians who explain repairs clearly without pushing unnecessary work. Specific strengths emerge: fast emergency response (main drain backups, leaking toilets), water heater replacement same-day, professional pipe and leak repairs, and clean job sites. Multiple reviewers emphasize the rarity of finding trustworthy plumbers willing to keep costs down and leave customers fully informed.
Last updated 2026-08-13