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The Great Plumbing Company

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 307 Google reviews · How we rank ›

4.9(307) 88 composite score See reviews on Google ✓ Google-verified
Leak Detection & Pipe RepairWater Heater Installation & RepairEmergency PlumbingPlumberDrain & Sewer Cleaning

Google-verified307 Google reviews

The Great Plumbing Company
Services
Leak Detection & Pipe Repair, Water Heater Installation & Repair, Emergency Plumbing
Reviews
307

What recent reviews say

Jeff and his team consistently deliver same-day repairs with quick callbacks. Most reviewers praise their knowledge, professionalism, and upfront cost estimates. Two complaints raise concerns: one customer was charged nearly $900 for a toy extraction when the advertised visit fee is $50, and another reported the owner laughing about overcharging an elderly client. Staff demeanor also came into question when responding to pricing objections.

Faucet and drain repairs dominate positive feedback. Kitchen, laundry, and bathroom work appear routine. One customer had a bathtub converted to a walk-in shower. Technician Jeff Wright is named repeatedly as friendly and skilled. The company advertises a $50 visit fee but delivers estimates before work begins, though the gap between quoted price and final bill appears to be a source of friction for some.

Praised for
  • prompt response and same-day service
  • knowledgeable and professional technicians
  • honest pricing and upfront quotes
  • friendly and trustworthy staff
Watch-outs
  • pricing shock on service calls
  • dismissive attitude when questioned
  • sanitation practices during jobs
punctualskilled-staffresponsiveupfront-quoteshidden-feesreliableclean-workhonest-assessment
Best for: homeowners needing urgent repairs and clear pricing upfront
Think twice if: final bill may exceed the advertised $50 visit fee significantly; clarify scope before agreeing to work

Strengths

  • same-day service and quick callbacks
  • Jeff Wright's hands-on expertise
  • clear upfront estimates before work
  • clean, professional workmanship

Worth knowing

  • Technician Jeff Wright named across multiple reviews as prompt and professional
  • Company advertises $50 visit fee; estimates provided before work begins
  • Same-day service typical (e.g., toilet repair called 8:45am, completed by 2:45pm)
  • Bathroom conversion (bathtub to walk-in shower) and faucet repair/replacement are documented services
  • Cleanup noted as clean and professional in positive reviews

What reviews say by service

Leak Detection & Pipe Repair
Leak source identified and repaired same-day; also handles faucet leaks
Bathroom & Kitchen Plumbing Remodel
Faucet replacements and repairs praised; bathtub-to-shower conversion completed
Emergency Plumbing
Same-day or near-same-day response on urgent calls reported consistently
Drain & Sewer Cleaning
Drain snaking for slow/sluggish sinks completed efficiently

How it compares

  • Rated 4.9 against a 4.85 average across the 166 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How we scored this

How We Score
Star rating 93
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
293
4
4
3
1
2
2
1
7

Common questions

How fast can they respond to an emergency?
Same-day service is typical. One review shows a toilet emergency called at 8:45am and completed by 2:45pm. Another reports a callback within minutes and two-hour arrival.
Do they provide estimates before starting work?
Yes. Reviewers note that cost estimates are provided in advance and work is explained before it begins.
Are they available on weekends?
Yes. The business publishes seven days of opening hours.
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Last updated 2026-08-13