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Trouble Shooters Plumbing & Drains

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 62 Google reviews · How we rank ›

4.7(62) 84 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingBackflow Prevention & TestingLeak Detection & Pipe RepairPlumberWater Heater Installation & Repair

Google-verified62 Google reviews

Trouble Shooters Plumbing & Drains
Services
Emergency Plumbing, Backflow Prevention & Testing, Leak Detection & Pipe Repair
Reviews
62

What recent reviews say

Trouble Shooters shows strong technical depth across drain clearing, pipe repair, and fixture installation. Named technicians like Ryan, Andrew, Nick, and Ian appear regularly in praise for arriving on schedule, solving stubborn problems that other plumbers couldn't fix, and walking customers through what they found.

Customers highlight the company's willingness to revisit jobs, provide honest quotes without guessing, and persist through complications. One caveat: a driver conduct complaint surfaced 11 months back, though no pattern of similar issues emerged in later reviews.

Praised for
  • skilled technicians by name
  • respond quickly and on time
  • honest assessment and no guessing
  • friendly and professional staff
  • thorough explanations and advice
Watch-outs
  • reckless driving by company vehicle
punctualskilled-staffresponsiveclean-workhonest-assessmentreliablequick-response
Best for: homeowners with stubborn clogs, main line issues, or past failed repairs
Think twice if: one driver conduct complaint on file, though isolated and unresolved in recent feedback

Strengths

  • technicians solve problems competitors declined
  • named staff with consistent repeat praise
  • shows camera footage and explains findings clearly
  • willing to revisit and refine complex repairs

Worth knowing

  • Named technicians praised repeatedly: Ryan, Andrew, Nick, Kashawn, Ian, Nikolai, Jason, Allen, Kingsley; industrial snake and hydro jetting used for hardened grease clogs; camera inspection to verify blockages before work; 1-year warranty mentioned on main drain work; office staff (Savanah, Jerry) praised for arranging next-day service and responsiveness; worked on burst pipes, main valves, sewer line roots, kitchen/bathroom fixtures, basement drains

What reviews say by service

Emergency Plumbing
called by other plumbers; solves problems competitors couldn't; responds within 30 minutes to burst pipes
Drain & Sewer Cleaning
hardened grease removed with industrial snake and hydro jetting; main sewer blockages with roots cleared; basement drains unclogged
Leak Detection & Pipe Repair
pipe leaks diagnosed and fixed; burst pipes repaired over multiple visits with phased approach
Bathroom & Kitchen Plumbing Remodel
sink and tub fixtures installed; clogged kitchen/bathroom drains cleared quickly
Water Heater Installation & Repair
not explicitly detailed in reviews

How it compares

  • Rated 4.7 against a 4.83 average across the 256 emergency plumbing businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

How We Score
Star rating 83
Review volume 78
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
56
4
1
3
0
2
0
1
5

Common questions

Do you provide same-day or next-day service?
Yes. Reviews mention next-day service arranged by office staff and 30-minute emergency response to burst pipes.
Will you show me what the problem is?
Yes. Customers report camera footage of blockages, technicians showing grease samples, and explanations of root cause before repair.
Do you offer a warranty?
Yes. A 1-year warranty was mentioned on main drain work in one review.
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Last updated 2026-08-13