Ontario Plumber Directory
Menu
Get plumbing quotes

Watermark Plumbing and Drains

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 1,012 Google reviews · How we rank ›

5.0(1012) 91 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingLeak Detection & Pipe RepairPlumberWater Heater Installation & RepairDrain & Sewer Cleaning

Google-verified1,012 Google reviews

Watermark Plumbing and Drains
Services
Emergency Plumbing, Leak Detection & Pipe Repair, Plumber
Reviews
1012

What recent reviews say

Watermark earns consistent praise for speed, punctuality, and staff who explain work clearly and treat homes with respect. One serious complaint describes an installation that failed, followed by slow response and refusal to accept responsibility, though the company eventually returned to repair it.

Praised for
  • fast and on-time arrival
  • honest, professional technicians
  • responsive and clear communication
  • thorough problem-solving
  • knowledgeable staff
Watch-outs
  • poor workmanship led to fitting failure
  • delayed response after initial mistake
  • blamed customer for defective installation
punctualskilled-staffresponsivereliablehonest-assessmentclean-work
Best for: Homeowners seeking reliable, same-day plumbing with technicians who communicate clearly and show up on time.
Think twice if: One recent complaint raised serious concerns: initial installation failed, company was slow to respond, and management disputed responsibility instead of standing behind the work.

Strengths

  • arrives on schedule consistently
  • technicians solve complex problems on site or quickly follow up
  • known staff members (Jeremy, Bradley, Andy, Andrew) built trust across reviews
  • friendly and respectful approach to customer properties

Worth knowing

  • Named technicians praised repeatedly: Jeremy, Bradley (leak detection), Andy (toilet replacement under 45 minutes), Andrew (sump pump and backup battery install)
  • Owner Geoff named in dispute over failed fitting and slow follow-up response
  • One installation failure required return visit to repair
  • Toilet replacement completed in under 45 minutes with site cleanup noted

What reviews say by service

Emergency Plumbing
Same-day arrival within an hour at 7 AM praised; one negative: slow response to service failure requiring water shut-off
Leak Detection & Pipe Repair
Bradley located and fixed mystery leak within 2 hours; customer called service 'amazing'
Bathroom & Kitchen Plumbing Remodel
Toilet replacement noted as efficient (under 45 minutes) with area left clean
Drain & Sewer Cleaning
Clogged drain cleared quickly; technician noted removal of significant buildup

How it compares

  • Rated 5 against a 4.85 average across the 166 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Score
Star rating 100
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
986
4
18
3
2
2
2
1
4

Common questions

Do they offer emergency service outside normal business hours?
Yes; one review mentions 24/7 availability, with arrival within an hour at 7 AM.
Can they handle unusual or complex plumbing jobs?
Reviews show they handle specialty work: Bradley worked with a supplier to solve a misfitting toilet unit, returning a second time to complete the job.
What service areas do they cover?
Their website lists Toronto, Roncesvalles, High Park, The Beaches, West End, central Toronto, Etobicoke, and North York.
Request a quote

Similar plumbers nearby

Delta Plumbers of Toronto
82

Delta Plumbers of Toronto

4.8(247)✓ Google-verified

Delta responds fast, often completing work the same day, and staff explain problems clearly and courteously. Technicians diagnose accurately and customers praise their knowledge. However, quotes are frequently seen as steep, diagnostics carry an $89 fee reviewers resent, and several customers felt administration and follow-up fell short of the technician's quality. Leak detection, faucet repair, and drain work are their bread and butter, with hydro jetting producing consistently strong results. The gap between field work and billing has soured some relationships, and at least one job was left incomplete.

Emergency PlumbingLeak Detection & Pipe RepairPlumber
View profile
PLUMBER ON DEMAND of TORONTO, ON - York
25 low data

PLUMBER ON DEMAND of TORONTO, ON - York

No rating yet✓ Google-verified

Review evidence is limited; the business is Google-verified and their website lists emergency plumbing, drain cleaning, and water heater services across Toronto and nearby areas.

Emergency PlumbingPlumberWater Heater Installation & Repair
View profile
Santos Plumbing and Drain Inc
76 low data

Santos Plumbing and Drain Inc

4.9(145)✓ Google-verifiedPublishes prices

98% of 145 Google reviews are five-star, suggesting consistent positive experiences across emergency and drain work in the GTA. Detail is limited without review text, but the rating places them above the directory average for drain cleaning.

Emergency PlumbingBackflow Prevention & TestingPlumber
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-13