Google-verified96 Google reviews25 years
Most callers get same-week appointments and skilled technicians who finish jobs promptly, explain problems clearly, and clean up after themselves. Anson appears most frequently across reviews as dependable and detail-oriented. Staff handle multi-part jobs efficiently and maintain professional conduct. Pricing transparency and problem-resolution follow-up are the main friction points.
Reviewers consistently praise One Call Plumbers for rapid response times, transparent pricing, and technicians who explain work clearly. Two named staff members, Jay and Wahid, appear repeatedly and are commended for professionalism, trustworthiness, and genuine care for customer outcomes.
Most calls go smoothly: technicians arrive prepared, explain the work clearly, and finish efficiently. One significant dispute reveals a sharp contrast-a customer was charged over $2,000 for labour never performed, couldn't recover the deposit, and found the company's rates roughly five times higher than local alternatives for the same service. Communication shut down when money was at stake. The business serves Scarborough and greater Toronto with emergency and routine plumbing. Their website lists licensed, insured status and wide service offerings. The 96% five-star rating masks that single complaint, but it documents a real risk: undisclosed deposit terms, pricing that tests trust, and no warranty on jobs performed.
Ayu and the wider team earn strong praise for fast, competent service across drain work, leak repair, and pipe replacement. Reviewers highlight straightforward diagnosis, transparent explanations, neat cleanup, and staff who treat homes with respect. Repeat customers and referrals are common; a few mention fair pricing and solutions that save money versus other shops' failed attempts. The business operates 7 days and reaches multiple GTA regions. Experience varies only in job complexity, not quality: toilet venting, basement backups, frozen pipes, sewer roots, and full basement pipe runs all draw five-star reviews. No material complaints surface in available feedback.
Last updated 2026-08-13