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Gateway Plumbing Services

Updated 2026-08-13 · 10,714 reviewed · 300 listed · Scored from 38 Google reviews · How we rank ›

5.0(38) 84 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingBathroom & Kitchen Plumbing RemodelLeak Detection & Pipe RepairPlumberWater Heater Installation & RepairDrain & Sewer Cleaning

Google-verified38 Google reviews

Gateway Plumbing Services
Services
Emergency Plumbing, Bathroom & Kitchen Plumbing Remodel, Leak Detection & Pipe Repair
Reviews
38

What recent reviews say

Gateway Plumbing, operated by Sam, consistently earns five-star ratings for quick diagnosis of complex leaks, fixture repairs, and installations paired with transparent explanations. Sam arrives on time, keeps work sites clean, sticks to quoted prices, and often goes beyond the original scope (cabinetry work, extra inspections, waste disposal).

Praised for
  • skilled diagnostician
  • clear communication
  • professional and courteous
  • fair pricing
  • responsive and punctual
punctualfair-pricingskilled-staffclean-workresponsiveupfront-quotesreliablehonest-assessmentwent-above-and-beyond
Best for: Homeowners needing trusted diagnosis of complex leak issues or coordinated multi-trade renovations.

Strengths

  • Sam diagnosed and fixed mystery leaks efficiently
  • Punctual with upfront fair quotes
  • Explains work clearly and answers questions
  • Goes beyond scope (cabinetry, inspections, disposal)

Worth knowing

  • Sam is the named technician
  • Replaced 11 seized shut-off valves on one job
  • Pre-visits site before major work (e.g., main valve replacement)
  • Covers shoes to protect homes
  • Disposes of garbage customer cannot put out
  • Coordinated plumbing work during full kitchen renovations

What reviews say by service

Leak Detection & Pipe Repair
Identified root causes quickly (screws in pipes, seized valves) and fixed on-site with clear explanation.
Bathroom & Kitchen Plumbing Remodel
Installed fixtures (faucets, toilets, bidets), replaced dishwashers, and adapted cabinetry; coordinated smoothly with other tradespeople during renovations.
Water Heater Installation & Repair
Replaced and explained adjustment of hot water mixing valve multiple times for customer understanding.
Drain & Sewer Cleaning
Inspected and serviced sump pump and sewer backflow valve promptly with clear communication.
Emergency Plumbing
Responded quickly, diagnosed mysterious leaks logically, and performed repairs same-day.

How it compares

  • Rated 5 against a 4.83 average across the 256 emergency plumbing businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How we scored this

How We Score
Star rating 96
Review volume 69
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
37
4
1
3
0
2
0
1
0

Common questions

How soon can Sam arrive for an urgent repair?
Reviews note quick response to initial contact and same-day repairs for problems like mystery leaks. One customer praised him for arriving half an hour early to prepare for a scheduled water shutoff.
Does Sam explain what he's fixing before starting work?
Yes. Multiple reviews mention he explains each stage, asks explicit consent before proceeding, and walks through the completed work in detail for homeowners unfamiliar with plumbing.
Will the cost match the initial quote?
Reviewers consistently report accurate quotes that do not change once the job is completed, and pricing described as 'very reasonable' and 'fair'.

Similar plumbers nearby

Preferred Plumbing Solutions Inc.
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Preferred Plumbing Solutions Inc.

4.8(500)✓ Google-verifiedPublishes prices

Most calls get a technician within 30-40 minutes. Staff name common problems, explain options (often 3-6 choices), and finish neatly. Raphi, Jeremy, Gabriel, George and others consistently earn praise for professionalism and troubleshooting skill. The tension: several customers felt quotes were 3-5 times higher than competing plumbers for the same work, especially on straightforward jobs. One owner refused adjustment even when the actual work proved simpler than presented. The company's 20+ year track record and licensed team show in reliable diagnosis and follow-through. BBB A+ rating and five-star bulk (91% of 500 reviews) reflect real repeat loyalty. But the pricing criticism is specific and credible. New customers should get multiple quotes before committing, and clarify exactly what work is needed before signing.

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TATPLUMBING&drain& heating system

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Reviewers consistently praise TAT Plumbing for rapid service, fair rates, and competent work on water heaters and drains. Amir arrives promptly, explains issues clearly, and cleans up after the job. A single harsh 1-star review alleges fraud, improper work on a cartridge replacement, a broken warranty promise, and months of unresponsiveness thereafter. The 98% five-star distribution suggests this is an outlier, but the detailed nature of the complaint warrants caution.

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Top One Plumbing Inc.
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Top One Plumbing Inc.

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Every recent review rates Top One five stars, with customers reporting same-day or near-same-day availability and technicians (especially Mark and George) who diagnose problems clearly and fix them without delays. Pricing feels reasonable to those who mention it; staff share practical prevention tips and handle both residential kitchen and bathroom work and commercial drain jobs with equal professionalism.

Emergency PlumbingBackflow Prevention & TestingLeak Detection & Pipe Repair

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Last updated 2026-08-13