Google-verified500 Google reviews20+ years (text states "over 20 years of experience"); Master Plumber owner with professional experience since 2004
Most calls get a technician within 30-40 minutes. Staff name common problems, explain options (often 3-6 choices), and finish neatly. Raphi, Jeremy, Gabriel, George and others consistently earn praise for professionalism and troubleshooting skill. The tension: several customers felt quotes were 3-5 times higher than competing plumbers for the same work, especially on straightforward jobs. One owner refused adjustment even when the actual work proved simpler than presented.
The company's 20+ year track record and licensed team show in reliable diagnosis and follow-through. BBB A+ rating and five-star bulk (91% of 500 reviews) reflect real repeat loyalty. But the pricing criticism is specific and credible. New customers should get multiple quotes before committing, and clarify exactly what work is needed before signing.
Gateway Plumbing, operated by Sam, consistently earns five-star ratings for quick diagnosis of complex leaks, fixture repairs, and installations paired with transparent explanations. Sam arrives on time, keeps work sites clean, sticks to quoted prices, and often goes beyond the original scope (cabinetry work, extra inspections, waste disposal).
Reviewers consistently praise TAT Plumbing for rapid service, fair rates, and competent work on water heaters and drains. Amir arrives promptly, explains issues clearly, and cleans up after the job. A single harsh 1-star review alleges fraud, improper work on a cartridge replacement, a broken warranty promise, and months of unresponsiveness thereafter. The 98% five-star distribution suggests this is an outlier, but the detailed nature of the complaint warrants caution.
Every recent review rates Top One five stars, with customers reporting same-day or near-same-day availability and technicians (especially Mark and George) who diagnose problems clearly and fix them without delays. Pricing feels reasonable to those who mention it; staff share practical prevention tips and handle both residential kitchen and bathroom work and commercial drain jobs with equal professionalism.
Last updated 2026-08-13